Bingo Canoe
Photo Gallery
About
Amenities
Contact Information
Address
P.º de la Castellana, 93, Tetuán, 28046 Madrid, Spain
Phone
+34 915 55 07 91Hours
Website
www.bingocanoe.com/Location
P.º de la Castellana, 93, Tetuán, 28046 Madrid, Spain
Available Games
Electronic Games
Lottery & Bingo
User Reviews
Sign in to share your experience at this casino
Sign In / Sign Up4,273 Google reviews
Diego San Martin
Mario González
40 minutes just for the waiter to come and serve you.
Andrea Garcia
Great service, everything was top-notch, I had a fantastic time
Patri Jiménez
After a one-hour drive to the Canoe bingo hall, having to park far away because the street was closed, a friend's ID card had expired but she had a renewal appointment, and they wouldn't let us in, not even with a driver's license or anything like that. A disgrace.
Martina Solozábal Cabrera
The service was overwhelmed; we had to wait approximately half an hour just to ask for something as basic as salt. As for the food, I ordered a pepito (a type of Mexican sandwich) that completely failed to meet expectations: the meat was excessively tough, with lots of gristle and bland, making it practically inedible, to the point that I had to leave more than half the plate. When I finally got a table, I politely requested a different dish. However, they told me it wasn't possible, claiming I had eaten more than half, which wasn't true, since even though I had eaten half the bread, the steak remained practically untouched. Paying €8 for something I couldn't even eat is outrageous.
Björn Emde
Strange Gambling, bring a ID card or passport
Andrew G.
The bingo games are played very fast, someone like a tourist can hardly catch up with the tempo. Also the bingo ticket handlers prefer the players who spend a lot of money. Not suggested to visit in my opinion.
Alisa Shevchenko
Horrible service, rude personnel We had a reservation in bingo for 9PM, however one I forgot her ID. Other 3 people were already in (important detail) I went home, took my ID, we go in and suddenly they tell my friend she can’t not enter (remind you - she was let in before!) because her DNI - Documento Nacional de identidad - was from Argentina. They said she needs to have a passport, and other identification document is not valid here. I’m attaching the requirement that were sent to us upon reservation: not one word about NON-EU residents needing to have a passport. The point of bringing the physical ID is very clear - to scan it and have it in their system. However, she had her physical ID, all Spanish speaking countries issue this DNI and every place in Madrid counts them as a VALID DOCUMENT. Moreover, I would like to point out the unprofessional idk and deep indifference of the personnel. 1. They should have warned us in the reservation description 2. They then should have told us something when I forgot my passport, went home to take it while my friend who they didn’t let in was waiting for me thinking she CAN enter. 3. How rude the personnel was handling the situation: we needed to wait half an hour for a reclamation form to be filled on their part and we needed to beg for them to cancel the reservation and get our money back. Especially the woman that was attending us was screaming to us in Spanish while me, a person to whom Spanish is her 4th language, was trying to explain our situation and just try to have a nice evening. 4. NO APOLOGY WAS ISSUED. Not one person felt like them not doing their job is a reason enough to apologize to me and my friends. What is the most disrespectful in the whole situation is that we were the ones that tried to find the solution - we asked to fill in the form, we asked to be refunded, not one person was proactive and tried to solve the problem. Overall we spend 1h resolving this situation, although I doubt they will do anything to prevent this from happening further, so I am leaving this review here for everyone to be aware.
Michael Findley
You have to understand the language or use Google translate work the camera.
Alberto T
Bad customer experience. There was an offer of 8€ for 2 drinks (photo attached) and after ordering the drinks waiter said certain brands did not have the offer and charged us more than double. #Misleadingadvertising
